Shipping policy
Last Updated: 29/04/26
Thank you for shopping with Cevora. This Shipping Policy outlines how we handle order processing, shipping times, and delivery.
1. Order Processing
- Orders are processed within [1–3] business days (excluding weekends and holidays).
- Once your order has been processed, you will receive a confirmation email with tracking information.
- Please ensure all shipping details are correct at checkout. We are not responsible for delays caused by incorrect information.
2. Shipping Rates & Delivery Times
- Shipping costs are calculated at checkout based on your location and selected shipping method.
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Estimated delivery times:
- [7-14] business days
3. Shipping Carriers
We work with trusted carriers to ensure your order arrives safely. The carrier used will depend on your location and shipping method.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor your delivery status.
5. Delays & Issues
- Cevora is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
- If your order is significantly delayed, please contact us and we will do our best to assist you.
6. Lost or Stolen Packages
- Cevora is not responsible for lost or stolen packages marked as delivered.
- If you believe your package is lost, please contact the carrier directly.
7. Customs, Duties & Taxes
- International orders may be subject to customs fees, import duties, or taxes.
- These charges are the responsibility of the customer.
8. Incorrect Address
- If an incorrect address is provided, we cannot guarantee successful delivery.
- Additional shipping fees may apply for resending packages.
9. Contact Us
If you have any questions about your shipment, please contact us at: shopcevora@gmail.com